Thank you for contacting Bank of America.
We are in receipt of your request regarding your debit card.
Because your account security is our highest priority, we are unable to process your request via unsecured e-mail. We are only able to perform account maintenance or discuss confidential information through a secure method of contact, one that requires you to enter an Online ID and Passcode via Online Banking. These methods of contact allow us to verify that a request is from the account holder and not an unauthorized person attempting to make changes to your account.