Government collects vital and important information, but attaining access to it is often inconvenient and time consuming. As an example, government maintains records on the status of professionals and has their history of rulings against them in arbitration or courts of law. The Business License Look-Up will allow citizens on-line access to check this information on any licensed professional in the Commonwealth. This vital information becomes readily accessible, and its very accessibility can provide a powerful incentive to professionals to monitor the quality of their own service. Government becomes a welcome source of unbiased information - a boon to citizens who are bombarded with marketing messages of greater and lesser veracity.