Beneficiaries of E-Government include citizens and businesses
1- Citizens
• Convenience -- E-Government brings public services to citizens on their schedule and their venue.
Citizens gain access to government services in their homes and offices, without having to work within the confines of limited office hours in sometimes distant locations. Wage earners do not have to forego a half a day's pay to visit a government office, nor do people in the western part of the state or the Cape have to spend six hours driving to Boston and back to accomplish their business. For example, the proposed SPORT online recreational permits allow users to spend more time "casting a line than waiting in one."