In order to maintain the public commercial order over the platform, to continuously enhance buyers’ experience, to establish a transparent and fair commerce platform for suppliers and buyers, Alibaba.com will calculate penalty points for acts of non-compliance of transactions in cross-border trade between users of Alibaba.com.
Notice: the cumulative penalty points of a user reach 24 points or above, Alibaba.com has the right to refuse or restrict such user’s participation in various promotions and marketing activities on Alibaba.com or to use the products/services.
The new policy shall be effective since July 11, 2016
Click here for detail rules (https://rule.alibaba.com/rule/detail/3310.htm)
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