Which of the following operational risks due to which the loan accounts become overdue Credit report prepared by the staff is not as per the guidelines given by the Bank Credit rating of the borrower is incomplete or not properly done by the staff Knowledge gap among the staff about the product, terms and conditions, poor credit appraisal of the loan Performance gap among the staff due to non aware of various recovery strategies, post sanction loan monitoring.Ans: 1) a and b 2) b and c 3) c and d 4. a to d.