It is easy to understand why some people THINK computers are more of a hindrance than a help. THINGS LIKE GETTING MY MONEY BACK FROM BANK or changing a ticket ARE EASY WITHOUT USING COMPUTER, yet once one is involved, the process can become time-consuming, complex and prone to errors. IN ALL THE OFFICES I'VE SEEN, it can sometimes seem that for every hour saved by computers, at least set of problems caused by THE COMPUTERS BREAKING DOWN. THIS WASTES A LOT OF TIME.