VoiceXML applications are commonly used in many industries and segments of commerce. These applications include order inquiry, package tracking, driving directions, emergency notification, wake-up, flight tracking, voice access to email, customer relationship management, prescription refilling, audio news magazines, voice dialing, real-estate information and national directory assistance applications.VoiceXML has tags that instruct thevoice browser to provide speech synthesis, automatic speech recognition, dialog management, and audio playback. The following is an example of a VoiceXML document: