Selection is the process that matches individuals and their qualifications to jobs in an organization. • Placement of people should consider both person/job fi t and person/organization fit. • Predictors linked to criteria are used to identify the applicants who are most likely to perform jobs successfully. • The selection process—from applicant interest through pre-employment screening, application, testing, interviewing, and background investigation— must be handled by trained, knowledgeable individuals. • A growing number of employers are using electronic pre-employment screening. • Application forms must meet EEO guidelines and must ask only for job-related information. • Selection tests include ability tests, assessment centers, personality tests, honesty/integrity tests, and other more controversial types of tests. • Structured interviews, including behavioral and situational ones, are more effective and face fewer EEO compliance concerns than do unstructured interviews and non-directive interviews. • Interviews can be conducted individually, by multiple individuals, or by video technology. Regardless of the method, effective interviewing questioning techniques should be used. • Background investigation can be conducted in a variety of areas. When either requesting or giving reference information, employers must take care to avoid potential legal concerns such as negligent hiring and negligent retention. • Global organizations can be staffed by individuals who are expatriates, host-country nationals, or third-country nationals. • Selection factors for global employees include cultural adjustment, personal characteristics, communication skills, personal/family concerns, and organizational requirements. • Selection decisions must be based on job-related criteria in order to comply with various legal requirements. • HR professionals must be careful to properly identify, track, and document applicants.