Order delivery inquiry from Amazon customer wafa (Order: 113-7765885-7658640)
samurai_media_JPN4US - Amazon Marketplace
الرد على الكل|
14/04/2016
أنت
Order ID 113-7765885-7658640:
1 of 狼陛下の花嫁 12 (花とゆめCOMICS) [ASIN: 4592195477]
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Dear customer,
We are samurai_media_JPN,Japan-based store.
Thank you for your inquiry.
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Package 1 - Shipped February 13, 2016 Japan Post
Shipping Address:
l-parcel
262 QUIGLEY BLVD BR
NEW CASTLE, DE 19720-9004
United States
We are very sorry to hear that your order has not arrived yet.
Please accept our apologies, we will refund or re-ship another copy to you.
Please let us know which one you would prefer.
We are sorry to cause you inconvenience, but we are looking forward to your reply.
We apologize deeply for your inconvenience.
We appreciate your patience and understanding.
If you are not happy with our service,please contact us again before leaving feedback or filing an A-Z guarantee claim via Amazon.
We will try to resolve your problem.
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We strive to keep our customers happy.
As you may know, English is a second language for us and there might be an error or two in our message.
We would be very grateful if you would point them out so we can improve our communications with our customers, and in
turn, our services.
If you have any questions, feel free to get back to us at
your earliest convenience.
Sincerely yours,
Miyuki@samuraimediaJPN
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Frequently Question and Answer
Q:Arrival DVD,VideoGame,Software does not work on my player.
A:All the items we handle are Japanese product as described on listing comment.Please check product details on your ordered Amazon page.
Q:I received new sealed item and opened the it's wrap.I want to return this item.
A:Please notice that opened item is not acceptable for full refund as return policy.
http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_502480_top_rsp?nodeId=1161002
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--- Original message ---
Order ID 113-7765885-7658640:
1 of 狼陛下の花嫁 12 (花とゆめCOMICS) [ASIN: 4592195477]
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i want Tracking
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