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Hello,
Thank you for submitting your question to our staff.
A member of our team will get to your ticket as soon as possible. In the meantime, please provide a photo or scan of the complete back of your Steam Wallet card - ensure that all information and the barcode are clearly visible and that you submit a full-color image in .jpg format.
How to Send Wallet Codes For Steam Support:
https://support.steampowered.com/kb_article.php?ref=4429-QWAG-7775
If you have a different issue, please let us know and we'll be happy to assist you.
Anytime you wish you can view your question online:
https://support.steampowered.com/view.php?ticketref=5035-WAHM-7982
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Your question may already be answered in our knowledgebase:
https://support.steampowered.com/kb_search.php?searchwords=Problem+in+Steam+Wallet+Code
As an alternate resource, please check Steam Discussions as other users may have resolved this issue:
http://steamcommunity.com/discussions/forum/1/