There are many organizational, technical, social and
financial barriers that are facing e-government services
adoption and diffusion in KSA. Berge, Muilenburg &
Haneghan [8] emphasized that the diffusion of technology into
society and citizens is not without obstacles and barriers.
However, the government sectors face challenges from Saudi
citizens, who expect higher levels of service than from the
private sector [9]. The researchers identified eleven barriers to
e-government services adoption based empirical research [10]
and verified by literature review.