Organizations are increasingly seeking to maximize the value of IT investments and control capital expenditures, particularly when faced with a challenging economic environment.
The pace of business is accelerating around the globe, as leading organisations in computer-intensive industries, such as financial, trading, manufacturing and retail industries move toward a real-time business model in which transactions and information sharing are near-instantaneous.
For long, it was the understanding that IT infrastructure meant the hardware and software, and if at all, the related network. Managing it meant procuring and installing them. The rapid pace of competition and growth compelled the organisations to do ‘vertical thinking’, and consequently the organizations built both forward and backward linkages to this core IT infrastructure. Today, the IT Infrastructure has been redefined and its meaning has been extended much beyond and before the procurement function. It starts from where it should – the IT policy and strategy, the plan and the design of IT architecture, the business process of procurement, installation and management of h/w, s/w, n/w and other related equipments, tools and facilities, IT personnel and expertise, IT security arrangements and administration, IS audit, application development, integration