These Terms and Conditions are made and entered into by and between the company identified in the Application Form (“Customer”) and Aramex for the use of Aramex shipping services (“Service”). The Service is provided to the Customer under the terms and conditions below and any updates or amendments as published from time to time by Aramex on its website, aramex.com: 1. Special packing and handling of heavy weight or fragile shipments shall be quoted on request. 2. Customer hereby authorizes Aramex to ship, collect or receive any and all packages addressed to the Customer until the Customer notifies Aramex in writing of its intent to terminate the Service. 3. Aramex will calculate shipping rates based on the higher value of shipment Gross weight or Volumetric weight (L x W x H / 3,000). 4. Customer Production review is performed periodically to ensure the given rates comply with the production criterion at Aramex. 5. Customer undertakes not to use the Service for any illegal, immoral, obscene or fraudulent purposes or for any other purposes prohibited by Aramex, or by the Country or any other regulations. Customer further undertakes that any use of the Service shall be in conformity with all local laws. Such laws include but are not limited to laws related to banking, money laundering, trade sanctions and terrorist activities. 6. Aramex shipping rates and any other related charges are subject to change upon the sole discretion of Aramex at any time whatsoever, with thirty (30) days prior written notice to the Customer. 7. Customer agrees that Aramex may cease to provide such Service to the Customer for good cause. Good cause shall include, but is not limited to: a. Customer’s use of the Service for illegal, obscene, or fraudulent purposes or for any purpose prohibited by Aramex, the country of origin, country of destination or any other regulation or law; b. Customer’s failure to pay monies owed to Aramex when due; and c. Customer’s violation of any provision of these Terms and Conditions. Customer acknowledges that, for the purpose of determining good cause as provided herein, the actions of any person authorized by Customer to use the Service will be attributed to Customer. 10. Aramex’s liability for loss or damage to Domestic shipments is limited to one Hundred Egyptian Pounds per shipment. Regardless of the nature of the claim. Aramex shall not be liable for indirect, incidental, or consequential damages, such as loss of profit. 11. The Applicable Rates are valid for a period of 6 months from the issue date. Once signed, the Agreement shall be valid for a term of one (1) year commencing on the date this Agreement is signed by Customer, and shall be automatically renewed for further term(s). 12. This Agreement is revocable by either Party, by giving 30 days written notice of such revocation in advance. 13. Aramex will not be liable for any penalties imposed or loss or damage incurred due to the Customer’s documents or goods being impounded by official authorities, and the Customer hereby indemnifies Aramex against such penalty or loss it may incur. 14. Aramex reserves the right to disclose Customer’s personal information to any law enforcement agency requesting it in order to comply with applicable laws and lawful official authority requests, to operate the Service properly, or to protect Aramex, its customers, or suppliers. 15. Aramex shall not accept certified/registered mail, Cash on Delivery shipments and/or postage due mail on the Customer’s behalf unless otherwise requested by the Customer and agreed by Aramex on a case by case basis. In consideration for Aramex’s acceptance of such items, the Customer expressly releases Aramex from all responsibility for loss, damage, or other disposition of such items and waives any and all rights of claim against Aramex. 16. Customer warrants not to ship bearer/blank cheques with Aramex. 17. Customer is responsible to ensure that content of Shipment is Packed correctly to prevent damage. Aramex will not be responsible for damage due to poor packing. 18. Customer is responsible for obtaining its own insurance, upon customer’s request Aramex can arrange for insurance for the declared shipment value. 19. Customer agrees to protect, indemnify, safeguard, and hold Aramex and its respective affiliates, subsidiaries, parent corporations, franchisees, officers, agents, and employees harmless against any and all losses, damages, expenses, claims, demands, liabilities, judgments, settlement accounts, costs and causes of action of any type or nature arising out of or in connection to the use of the account and the Service, including without limitation any demands, claims, and causes of action for personal injury or property damage arising from such use, from failure of the Country of Origin postal services, other relevant postal authority, or any commercial courier service to deliver on time or otherwise fail to deliver any shipment, from damage